Frequently Asked Questions
Everything you need to know about our sustainable fashion and delivery services.
What materials are used in Organic India clothing?
We exclusively use GOTS-certified organic cotton, sustainable hemp, and natural linens. All our dyes are plant-based and free from harmful chemicals to ensure skin-friendly comfort.
How long does shipping take?
Standard domestic shipping takes 3-5 business days. International orders typically arrive within 7-14 business days, depending on your location and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How should I care for my organic garments?
To maintain the integrity of the fibers, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and air drying in the shade.
Do you offer ethical manufacturing transparency?
Yes, we partner only with Fair Trade certified factories. We conduct regular audits to ensure fair wages, safe working conditions, and zero child labor in our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.